The DTC agency for experiment-driven growth

We're the DTC agency that helps you kill your competition. Growing a DTC is a game of focus, but if you have strong PMF, then a £50m brand built on a single product, in single market is possible. Built by people who have been in your seat.

Problem we solve

You’ve built a brilliant DTC brand around one hero product. Revenue’s growing, but you’re hitting uncomfortable questions. How much scale can you really squeeze from this single SKU? When should you launch that second product line? Is it time to test new markets, or will that just dilute focus?

Meanwhile, your CACs are creeping up on Meta, creative is fatiguing faster than you can replace it, and everyone's telling you to diversify channels when you know deep down that one channel done brilliantly beats five done averagely.

What you need is a DTC agency that understands the unique physics of direct-to-consumer growth. People who know that focus beats diversification, that one channel mastered beats omnichannel mediocrity, and that most DTC brands die from complexity, not simplicity.

Ballpoint is founded by a former DTC founder, with a team who scaled AG1, Mejuri, Hims, and Huel.

Our approach

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Laser focus on your one core channel

Other agencies will tell that diversification is key, but the strength of DTC is focus. You can grow to a £50m brand in the UK based on Meta alone, just on your core product. As your DTC agency, we know that laser focus is how you get there.

Diversification comes after domination, not before.

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Creative diversity and volume at scale

Most DTC agencies run random creative tests. Ours compound. Every test builds on learnings from the last. We systematically test hooks, formats, claims, and social proof until we find the creative DNA that scales. Then we remix, iterate, and push until we hit the next ceiling. It’s how we've run 1,500+ tests in a year for a single brand.

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Market expansion science

Should you launch variants or completely new products? Enter new markets or double down domestically? We’ve guided dozens of DTC brands through these inflection points. Using cohort analysis, TAM modelling, and incrementality testing, we help you understand exactly when expansion makes sense—and when it's just expensive distraction.

Services we offer

Conversion rate optimisation (CRO)

Conversion rate optimisation (CRO)

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Data & Analytics

Data & Analytics

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Marketing Science

Marketing Science

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Creative for Paid Social

Creative for Paid Social

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Paid Search

Paid Search

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Meta Ads

Meta Ads

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Paid Social

Paid Social

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Performance Marketing

Performance Marketing

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Yonder

How we built Yonder’s performance engine from zero to £70k/month in less than a year

View case study

£0 → £70k/month ad spend in nine months

Who we work with

We’re the DTC agency for brands with real product-market fit who are ready to scale hard. Brands spending £50–125k monthly who need to understand their true growth ceiling before adding complexity. Those who want a DTC agency that will tell them to stay focused when everyone else is selling them diversification.

Break through your next growth ceiling

Ballpoint are a full service, creative growth agency that support across the entire customer funnel.

The people behind the work

Shanil Lakhlani

Data Engineer

Andreas Iversen

Paid Search Growth Strategist

Nicola Downes

Retention Strategist

Muna Mohamed Yusuf

Creative Ops Manager

George Gessey

Video Editor & Designer

Bella Adams

Creative Strategist

Mark Holland

Creative Strategist

Jack Wrenn

Growth Strategist

Luke Raben

Growth Strategist

Daniela Nardelli

Growth Strategist

Ryan Lang

Growth Associate

Scarlett Jessup

Growth Associate

Josh Lachkovic

Founder

Fiona Chapman

Head of Ops and Creative Studio

Nell Johnson

Senior Growth Associate

Katherine Heath

Creative Strategist