The ecommerce agency that scales profitably

We’re the ecommerce growth agency that turns £150k months into £1m months through growth marketing, marketing science, and an experimentation framework that compounds over time.

Problem we solve

Most e-commerce brands hit the same walls. Platform fees eat margins. Relying on attribution data makes it impossible to know what is driving sales. You end up expanding product range to grow, but you seem to be doing a lot just to stand still.

You've tried the big agencies with their pretty decks. You’ve tried the freelancers who didn't have the broad skillset needed when things got complex. You’ve tried doing it all in-house but you always come back to the same question: are we doing this well enough?

What you need is an ecommerce agency built by operators who've launched, scaled and worked on the brands as they go from six to nine figures of revenue. People who think in unit economics, not vanity metrics. Who understand that sustainable ecommerce growth requires equal parts creative excellence, technical precision, and scientific rigour.

Our approach

Multi-channel operating system

The impact from your Facebook Ads don’t start and stop on Shopify. We’ve modelled and proven the impacts your digital advertising has on physical store, Amazon and DTC. And we've done it vice-versa – how does having a shop impact online. We can help you plan.

Profit-led growth

Your ecommerce agency should be working to contribution margin targets, not ROAS. You should know how every pound spend generates you both short term profit today and builds long term future cash flows.

10x your spend

Your growth ambitions should be in factors of 50% or 100%. We want to help you 10x your growth over a 2 year period. We’re not here to eek out a bit of efficiency from your £50k of media spend, we want to help scale it to £500k – at your current profitability levels.

Services we offer

Performance Marketing

Performance Marketing

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Paid Social

Paid Social

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Meta Ads

Meta Ads

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Paid Search

Paid Search

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Creative for Paid Social

Creative for Paid Social

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Marketing Science

Marketing Science

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Data & Analytics

Data & Analytics

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Conversion rate optimisation (CRO)

Conversion rate optimisation (CRO)

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Yonder

How we built Yonder’s performance engine from zero to £70k/month in less than a year

View case study

£0 → £70k/month ad spend in nine months

Who we work with

We’re the ecommerce agency for brands that have found product-market fit and are ready to scale sustainably. We work with brands who have a 10x ambition over a two year horizon. Brands with real reasons to exist, who want platform-native creative without losing their identity. All built by partners who’ll treat their business like it's their own.

Break through your next growth ceiling

Ballpoint are a full service, creative growth agency that support across the entire customer funnel.

The people behind the work

Shanil Lakhlani

Data Engineer

Andreas Iversen

Paid Search Growth Strategist

Nicola Downes

Retention Strategist

Muna Mohamed Yusuf

Creative Ops Manager

George Gessey

Video Editor & Designer

Bella Adams

Creative Strategist

Mark Holland

Creative Strategist

Jack Wrenn

Growth Strategist

Luke Raben

Growth Strategist

Daniela Nardelli

Growth Strategist

Ryan Lang

Growth Associate

Scarlett Jessup

Growth Associate

Josh Lachkovic

Founder

Fiona Chapman

Head of Ops and Creative Studio

Nell Johnson

Senior Growth Associate

Katherine Heath

Creative Strategist