Thriva

How we helped Thriva 7× ad spend in a year

Josh Lachkovic
·
December 12, 2025
27 Nov 2025

The headlines

7× YoY ad spend

From Q3 2024 to Q3 2025

6.5× YoY new-customer revenue

4× faster testing cadence

From six to 24 confident experiments per week

MMM & Experiments

Incrementality testing to validate attribution

The brief

Thriva were an established health brand with real scale and a seasoned team, but growth had flattened after the cheap ads era and the Covid D2C spike.

The brief: restart acquisition at pace, scale spend responsibly, and prove new-customer revenue rises with it without compromising unit economics or brand considerations.

Thriva
Thriva
Thriva

What we did

1. Full-funnel, multi-channel plan

Built a proper awareness → consideration → conversion system across Meta, Google and YouTube, with a diverse creative mix mapped to each stage.

2. Cleaned the data, improved the signals

Audited and rebuilt tracking so the platforms had high-quality inputs; pushed Event Match Quality to 9.3 on purchase and other key events.

"Ballpoint helped us completely overhaul our approach to creative testing, which was a key driver in our ability to scale spend and acquisition through 2025. We've also significantly levelled up our measurement approaches since working with them, so we're more confident about the impact each marketing £ is having."
Richard Cousins
·
Director of Growth, Thriva

3. Increased testing velocity

Built a testing methodology that allowed us to find statistically significant data faster. That took us from ~6 to ~25 confident experiments each week - a 4x increase in learning rate.

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4. Made product the story

When Thriva improved their product offering with the new Autodraw device, we saw an opportunity for new levels in creative performance. We rapidly produced and iterated upon 100+ assets, incorporating feature value into top-performing angles.

5. Validated with proper measurement

Used marketing mix modelling, Meta Conversion Lift and GeoLift to confirm the role of awareness, the weight on Meta vs YouTube, and which creative routes were truly incremental.

Thriva
Thriva
Thriva

As a result of this work, we grew Thriva’s ad spend 7× YoY

6.5× new-customer revenue YoY

4× faster testing and learning cadence

Clear confidence about awareness and channel mix

Thriva
Thriva
"Ballpoint helped us completely overhaul our approach to creative testing, which was a key driver in our ability to scale spend and acquisition through 2025. We've also significantly levelled up our measurement approaches since working with them, so we're more confident about the impact each marketing £ is having."
Richard Cousins
·
Director of Growth, Thriva

Why it worked

Thriva’s maturity as a business and open-mindedness to experiments allowed us to stick to a clear plan. We fixed the signals first, committed to a weekly testing cadence, and tried counter-intuitive moves (like shifting budget to awareness and reading early up-funnel) while we kept unit economics in view.

With lift and geo tests proving the gains, we had the conviction to scale out of Thriva’s post-Covid plateau.

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Ballpoint are a full service, creative growth agency that support across the entire customer funnel.